Question 1

Can the drilling machine also perform tapping operations?

Accepted Answer

No, our drilling machines are engineered with unparalleled precision, focusing solely on hole creation to deliver unmatched accuracy and dependability in every project.

Question 2

Is the machine's spacing customizable?

Accepted Answer

Indeed, the machine is meticulously designed with adjustability at its core, enabling seamless customization of spacing to meet diverse specifications effortlessly.

Question 3

Is the cutting tool prone to breakage?

Accepted Answer

Our cutting tool is crafted with durability in mind, ensuring long-lasting performance when operated according to our recommended guidelines.

Question 4

If a non-standard machine is required, what information should be provided?

Accepted Answer

Please supply the following crucial details to streamline your customized machine order. 1: A comprehensive, detailed drawing reflecting your product's unique specifications. 2: Provide physical product samples to guarantee precise customization that meets your specific needs. 3: Exact measurements of your product's height, width, and thickness. 4: Specify the maximum and minimum hole ranges needed for your applications. 5: Detail the material thickness and width, and specify the exact number of

Question 5

Can the non-standard machines perform both tapping and drilling?

Accepted Answer

YES, our non-standard machines are masterfully engineered to perform both tapping and drilling, providing exceptional dual-functionality.

Question 6

What are the payment terms?

Accepted Answer

To initiate your agreement, a 40% deposit is required upon contract signing, ensuring a swift start to the process.

Question 7

What is the production schedule?

Accepted Answer

Once the deposit is confirmed, production begins immediately. Our CNC milling machines typically are ready within 20 days, and the automatic drilling and tapping machines within 15 days, facilitating a fast turnaround.

Question 8

How is the product packaged?

Accepted Answer

We advocate for wooden box packaging to ensure robust protection during transit, safeguarding your valuable investment.

Question 9

What is the acceptance check procedure?

Accepted Answer

Upon receiving your shipment, carry out a detailed inspection. Check for packing damage, leaks, or product issues, and confirm that quantities and accessories match your order. Promptly report any inconsistencies with photographic evidence for swift resolution.

Question 10

What is the warranty period and support?

Accepted Answer

Enjoy peace of mind with our one-year warranty that includes complimentary machine components, barring intentional damage. We offer lifetime maintenance to keep your machine in optimal condition. After the warranty, component costs and express fees apply. We provide on-site debugging and customer training, with airfare costs covered by the customer. Complimentary accommodation and meals ensure a seamless transition process. The 12-month warranty begins upon the machine's arrival. If issues arise

Question 11

Do you offer OEM service?

Accepted Answer

We are delighted to accept purchase orders featuring customers' own brands or trademarks, enhancing your brand's unique identity.

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Customization

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Hole Diameter

Automatic Grade

Precision

Certification

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r.p.m

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CNC or Not

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Max. Drilling Dia. (mm)

Showroom Location

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Weight

Video Outgoing-Inspection

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Power

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