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SummaryHenan zktherm furnace Co., Ltd, based in Zhengzhou, China, specializes in refractory materials and electric heating elements, offering customization services. The company lacks overseas services and SDK for R&D, with no traceability for raw materials. Financial data from the past three years shows consistent capacity, but after-sales service lacks formal procedures. Despite quality assurance in QC processes, the company does not hold certifications or participate in trade shows.
Supplier typeThe supplier is identified as a manufacturer of melting furnaces, electric furnaces, refractory materials, and electric heating elements.
After-Sales capabilityThe supplier lacks written procedures or records for handling customer complaints and corrective actions, indicating weaknesses in after-sales service capability.
Financial creditThe supplier shows maintained financial capacity over the past three years, suggesting stable financial credibility.
R&D capabilityThe supplier does not have SDK availability, indicating limited research and development capabilities.
Production capacityThe supplier has a diverse production scope including refractory and electric heating elements, with 100% inspection of finished products.
Customization capabilityThe supplier offers a wide range of customization options, from minor to full customization based on samples or designs.
Product Q&A
Q:Can the length of the heating element be customized?
A:
Yes, the length is fully customizable to fit your specific furnace requirements.
Q:What shapes are available for these SiC heating elements?
A:
We offer Straight, U, W, Spiral, and other shapes like GC, GD, SCR, SGR, Dumbbell, UL, and H.
Q:What is the SiC content of the material?
A:
The SiC content is above 99%, ensuring high purity and efficient heating performance.
Q:What is the warranty period for this product?
A:
We provide a 1-year warranty covering mechanical defects, along with video and online technical support.
Q:What is the lead time for orders?
A:
During peak season, the lead time is one month. In off-season, it is within 15 workdays.
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