Question 1

1.What is the minimum order quantity (MOQ) of your products?

Accepted Answer

Our minimum order quantity (MOQ) is 1 piece per item. This allows you to order a single unit, making it ideal for product testing, sampling, or small-batch projects.

Question 2

2.How about warranty of your product?

Accepted Answer

Standard Warranty: 2 years of comprehensive coverage against manufacturing defects in materials and workmanship.
Vacuum Warranty: 5 years of vacuum integrity warranty.
After-Sales Support: Even after the warranty period expires, we continue to offer technical support and paid repair services. We maintain a stock of spare parts to ensure a quick turnaround.
Proof of Purchase: A valid invoice or order number is required for all warranty claims. Please keep it handy.

Question 3

3.Do you accept OEM order?

Accepted Answer

Yes,of course,our factory can make a custom for you. For customized products (e.g., logo printing, packaging, or color variations), a higher MOQ may apply depending on the complexity of the request. We're happy to discuss your specific needs.

Question 4

4.Do you accept OEM order?

Accepted Answer

Yes,of course,our factory can make a custom for you. For customized products (e.g., logo printing, packaging, or color variations), a higher MOQ may apply depending on the complexity of the request. We're happy to discuss your specific needs.

Question 5

5.What about your terms of delivery and delivery day?

Accepted Answer

EXW,FOB,CFR,CIF,DDU.
Normally your order will be sent within 7 days;
and for customer order products in great quantity,7 to 15 days.
Generally 20-30 days for customer OEM products.

Question 6

6.How about terms of payment?

Accepted Answer

For small orders (including samples and MOQ = 1 piece):
100% payment in advance via bank transfer (T/T), credit card, or online payment platforms such as PayPal or Alipay.
This helps streamline the process for low-value orders and ensures quick shipment.
For bulk orders (typically above a certain value or quantity):
We generally require 30% deposit upfront via T/T to start production, with the remaining 70% balance due before shipment.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Condition

Customized

Certification

Tank Marerial

Type

Storage Objects

Brand Name

Address

Series

Material

Application

MOQ

Door to Door

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

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