Question 1

What are your terms of packing?

Accepted Answer

Generally, we pack our goods in neutral white boxes and brown cartons with steel frame. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

Question 2

What are your terms of payment?

Accepted Answer

TT and LC is accepted. T/T 30% as deposit, and 70% before delivery. We'll show you the photos of the products and packages before you pay the balance.

Question 3

What are your terms of delivery?

Accepted Answer

FOB.CFR.CIF.EXW.

Question 4

How about your delivery time?

Accepted Answer

It will take 20 to 30 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.

Question 5

What is your sample policy?

Accepted Answer

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Question 6

Do you test all your goods before delivery?

Accepted Answer

Yes, we have 100% test before delivery.

Question 7

How do you make our business long-term and good relationship?

Accepted Answer

1. We keep good quality and competitive price to ensure our customers benefit. 2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.

Question 8

Can we do our logo or brand on the bike?

Accepted Answer

Yes, acceptance of OEM.

Question 9

What is your MOQ?

Accepted Answer

Different items requires different MOQ. For those we have in stocks, we did not requires MOQ at all. As for other items which needs none-standard parts, we will require MOQ 100 units or 1 cabinet.

Question 10

When can I get the quotation?

Accepted Answer

Generally we will quote to you within 24hs after getting the inquiry.

Question 11

What is quality control?

Accepted Answer

Raw materials will be tested with instruments before they are put into storage. Production line manufacturing can reduce the failure rate. Full inspection instead of random inspection before packing.

Question 12

What is the after-sales service or warranty of your product?

Accepted Answer

We provide extra spare parts and 7*24hrs online services. Normally we have 2 years/20000 km warranty for key components like battery, controller. For more details, pls contact our sales man.

Product profile

Customization

After-sales Service

Wattage

Model NO.

Battery Voltage

Battery Type

Wheel Size

Motor

Frame Material

Folded

Max Speed

Range per Power

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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