Question 1

What is the ZYD5017-R350 4G industrial router?

Accepted Answer

The ZYD5017-R350 is an industrial-grade 4G LTE router equipped with five network ports, designed for multi-device networking, industrial automation, and remote monitoring. It supports high-speed 4G, Wi-Fi, wired redundancy, serial communication, and cloud management for harsh environments.

Question 2

Can the router use 4G as wired network backup?

Accepted Answer

Yes. It supports wired + 4G dual-line backup, automatically switching to 4G when the wired network fails, ensuring 24/7 uninterrupted communication.

Question 3

Does it support VPN for secure industrial transmission?

Accepted Answer

Yes. It supports multiple VPN protocols to encrypt data, suitable for remote control, private network access, and secure cloud docking.

Question 4

How does it ensure stable unattended operation?

Accepted Answer

Built-in hardware watchdog, automatic re-dial after disconnection, wide temperature & voltage adaptation, industrial-grade anti-interference design, and cloud remote management.

Question 5

What are typical applications?

Accepted Answer

Industrial automation, smart monitoring, PLC remote control, multi-camera networking, intelligent transportation, power grid, oil and gas, and distributed device networking.

Question 6

Does it support remote cloud management?

Accepted Answer

Yes. It supports remote configuration, status monitoring, alarm alerts, and batch firmware upgrades via the cloud platform.

Question 7

What security features are provided?

Accepted Answer

WPA/WPA2-PSK WiFi encryption, Firewall & ACL access control, VPN encrypted tunnel, Interface ESD/surge protection, and login password with system log.

Question 8

Why choose ZYDlink products?

Accepted Answer

We have provided services to numerous customers from over 100 countries. We offer a diverse product portfolio, strong R&D capabilities, professional technical services, and global brand positioning.

Question 9

How do you guarantee product quality?

Accepted Answer

Before production, we fully communicate details. We control quality through IQC, IPQC, and OQC. We perform 100% inspection during production and before packaging.

Question 10

What is the after-sales service policy?

Accepted Answer

We provide comprehensive after-sales service. Our professional team responds promptly to inquiries and technical problems. We follow up until your problem is fully solved to ensure satisfaction.

Question 11

Do you provide OEM and ODM services?

Accepted Answer

Yes, we are the factory, we can provide OEM and ODM services for our customers.

Question 12

Can I get a discount?

Accepted Answer

The price is negotiable, some discounts can be offered according to your order quantity, and bulk orders always get the lowest price.

Question 13

What are the lead times for orders?

Accepted Answer

Peak Season Lead Time: one month. Off Season Lead Time: within 15 workdays.

Product profile

Customization

Transmission Channel

Type

Model NO.

Signal Type

Installation

Clip Function

Interface Type

Transmission Rate

Application

Transport Protocols

Transmission Mode

Operating Temperature Range

Processor

Interface

Wi-Fi Standard

Serial Port

Product Name

Antenna

Country Version

with Modem Function

Standards and Protocols

Memory / Flash

Protection Features

Certifications

Mtbf

Enclosure

Transport Package

Specification

Trademark

Origin

HS Code

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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