Question 1

What is the ZYD5017-R352W industrial 4G router?

Accepted Answer

The ZYD5017-R352W is a high-performance industrial-grade 4G LTE wireless router designed for stable, long-term operation in harsh industrial environments. It supports high-speed 4G networking, Wi-Fi, wired Ethernet, serial communication, and remote cloud management for industrial IoT and M2M applications.

Question 2

Does the ZYD5017-R352W support serial devices?

Accepted Answer

Yes. It supports RS232/RS485 serial ports for data transparent transmission, enabling PLCs, sensors, meters, and RTUs to connect to the cloud via 4G.

Question 3

Does the ZYD5017-R352W support VPN for secure communication?

Accepted Answer

Yes. It supports IPsec, OpenVPN, PPTP, L2TP VPN tunnels to encrypt data transmission for remote monitoring, private network access, and secure industrial communication.

Question 4

How does the ZYD5017-R352W ensure stable unattended operation?

Accepted Answer

It features a built-in hardware watchdog for automatic fault recovery, automatic re-dial upon network disconnection, industrial anti-interference and anti-vibration design, and cloud remote management with automatic alarms.

Question 5

Does the ZYD5017-R352W support remote cloud management?

Accepted Answer

Yes. It supports remote configuration, status monitoring, fault alerts, and batch firmware upgrades via the cloud platform, ideal for large-scale distributed deployments.

Question 6

What are typical applications for the ZYD5017-R352W?

Accepted Answer

Industrial automation, smart surveillance, PLC remote control, smart city, intelligent transportation, power grid, oil & gas, environmental monitoring, and unattended device networking.

Question 7

What security features does the ZYD5017-R352W provide?

Accepted Answer

It provides WPA/WPA2-PSK Wi-Fi encryption, firewall & ACL access control, VPN encrypted data transmission, ESD/surge/reverse-voltage protection, and login password and system log management.

Question 8

Can you provide OEM and ODM services?

Accepted Answer

Yes, we are the factory, we can provide OEM and ODM services for our customers.

Question 9

How do you guarantee the quality of your products?

Accepted Answer

Before production, we fully communicate details. We control quality through IQC, IPQC, and OQC, performing 100% inspection during production and before packaging.

Question 10

What is the after-sales service policy?

Accepted Answer

We provide comprehensive after-sales service. Our professional team responds promptly to inquiries and technical problems, following up until the problem is fully solved to ensure satisfaction.

Question 11

Are discounts available for bulk orders?

Accepted Answer

The price is negotiable. Some discounts can be offered according to your order quantity, and bulk orders always get the lowest price.

Question 12

What are the lead times for production?

Accepted Answer

Peak Season Lead Time is one month. Off Season Lead Time is within 15 workdays.

Product profile

Customization

Transmission Channel

Type

Model NO.

Signal Type

Installation

Clip Function

Interface Type

Transmission Rate

Application

Transport Protocols

Transmission Mode

Operating Temperature Range

SIM Card Slots

Interface

Processor

Memory / Flash

Gpio Interface

Power Input

VPN Support

Remote Management

Enclosure

Certifications

Mtbf

Mounting Accessories

Network Features

Wi-Fi Standard

Transport Package

Specification

Trademark

Origin

HS Code

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like