How long does the battery last?

The battery life is between 6 to 8 hours depending on usage.

Does the robot support autonomous navigation?

Yes, it uses Lidar mapping with high accuracy to fix positions and plan routes autonomously across various floors and buildings.

What is the lead time for orders?

The average lead time is within 15 workdays for both peak and off-season periods.

Autonomous Navigation Hotel Reception Service Robot / Delivery Robot For Hotel

Name: Autonomous Navigation Hotel Reception Service Robot / Delivery Robot For Hotel
Brand: Zhengzhou Hento Machinery Co., Ltd.
SKU: 2155647945

Henan, ChinaZhengzhou Hento Machinery Co., Ltd.

US$4,049.00

1-9 Sets

US$3,849.00

10-29 Sets

US$3,549.00

30+ Sets

Product profile

Customization

Available

Control Mode

Continuous Path Control

Drive Mode

Electric

Model NO.

HT-R1

Load Capacity

50KG

Safety Features

Collision Avoidance System, Emergency Stop Button, Obstacle Detection Sensors, Safety Laser Scanner, Autonomous Navigation

Type

AMR (Autonomous Mobile Robot)

Cabin body

40L

Appearance material

ABS

Bear load

50KG

Weight

55KG

Battery life

6-8h

Transport Package

Fumigation-Free Wooden Case

Specification

520*510*930mm

Trademark

HENTO

Origin

Henan, China(Mainland)

Production Capacity

500 Sets/Month

Key features

Smart Interaction: Voice chat, singing, weather checks, and auditory localization for polite engagement.

Auto Recharging: Intelligently returns to charge when low or during long tasks without human intervention.

Elevator & Phone Control: Autonomously takes elevators and calls guest/admin mobile or landline numbers.

Safety Features: Collision avoidance, emergency stop, obstacle detection, and anti-clip cabin door.

High Load Capacity: Supports 50KG load with 40L cabin body and ABS appearance material.

Dual Screen Display: Features a 10.1-inch touch screen on top and a 24-inch display screen on the back.

Continuous Upgrading: Software allows continual function upgrades to provide better services over time.

Company profile

Years of Export ExperienceOverseas Agent/BranchFlexible CustomizationProduct Certification

Zhengzhou Hento Machinery Co., Ltd.

Henan, China

Business Type: Manufacturer/Factory, Trading Company, Group CorporationExport Year: 2013-03-07Nearest Port: Qingdao,Shanghai,GuangzhouAverage Response Time: ≤6.13hTerms of Payment: LC, T/T, Western Union, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, CIP, CPT, FCA, EXW

AI-Powered supplier vetting

SummaryHento is identified as a trading company in Zhengzhou, with a business scope covering mechanical equipment, accessories, electronics, hardware, electrical products, and related technical services. It reports OEM and ODM availability, broad customization services, and production capacities of 50,000 drying-machine sets and 2,000 microwave-equipment units annually. Its machines are tested before delivery, some are CE certified, and the company reports prior assessments by TÜV, SGS, and BV. After-sales support includes multiple feedback channels, 24-hour service, engineer technical support, and lifetime technical support. However, no new products were launched in the past year, no SDK is available, no inventory or overseas warehouse/showroom is reported, and the provided financial information is insufficient for assessment.

CertificationsThe company states that some machines are CE certified and that it has passed supplier assessments by German TÜV, Swiss SGS, and French BV. Because certification applies only to part of the machine range and the specific certificates are not identified, the evidence supports partial certification coverage rather than comprehensive certification.

After-Sales capabilityThe supplier reports email, phone, and online feedback channels, 24-hour after-sales service, complaint-recording procedures, engineer technical support within 24 hours, lifetime technical support, and a mature after-sales system. Overseas support is also available through agents or branches, although no overseas warehouse or showroom is reported.

Production capacityReported annual productivity is 50,000 sets for drying machines and 2,000 sets for microwave equipment. The supplier also reports average peak- and off-season lead times within 15 working days and written service-capability procedures with records, providing explicit evidence of capacity and delivery organization.

Customization capabilityThe supplier explicitly supports customization from samples, designs, minor and full customization, and flexible customization. It also states that it can customize machines or provide customized solutions according to customer needs, indicating broad customization coverage.

Client casesThe supplier states that it has provided professional products and customized solutions to thousands of customers domestically and internationally, with claimed improvements in production efficiency, scrap rates, and economic growth. The evidence is supplier-reported and does not provide named customers or independently verifiable case details.