What after-sales services are provided?

Services include free spare parts, video support, and online support.

What is the lead time for orders?

The lead time is within 15 workdays for both peak and off-peak seasons.

Can the voltage be customized?

Yes, the voltage can be customized, with 220V being a standard option.

Commercial Popcorn Puffing Machine / Caramel Popcorn Machine

Name: Commercial Popcorn Puffing Machine / Caramel Popcorn Machine
Brand: Zhengzhou Hento Machinery Co., Ltd.
SKU: 749248745

Henan, ChinaZhengzhou Hento Machinery Co., Ltd.

US$759.00

1-19 Sets

US$619.00

20-49 Sets

US$339.00

50+ Sets

Product profile

Customization

Available

After-sales Service

Free Spare Parts , Video Support , Online Support

Warranty

2 years warranty

Model NO.

HT-LC50

Certification

CE, Rice/Popcorn Puffing Machine

Power Source

Electric

Process

Thermal Processing

Automatic Grade

Automatic

Application

Popcorn, Rice/Popcorn Puffing Machine

Customized

Voltage

220V

Material

Stainless Steel 304

Capacity

30kg/h

Weight

62kg

Heating Mode

Gas heating/Electricity

Transport Package

Fumigation-Free Wooden Case

Specification

1950*640*1100mm

Trademark

HENTO

Origin

Henan, China (Mainland)

HS Code

8438800000

Production Capacity

500 Sets/Month

Key features

Stainless Steel Construction: Made of durable Stainless Steel 304 for hygiene and longevity.

High Capacity Output: Efficiently produces up to 30kg of popcorn per hour.

Versatile Flavor Options: Supports chocolate, lemon, plum, garlic, cumin powders and caramel.

Flexible Heating Modes: Available with Gas heating or Electricity heating options.

Comprehensive Warranty: Includes a 2-year warranty for peace of mind.

Free Spare Parts: Comes with free spare parts for maintenance and repairs.

24/7 Online Support: Provides video support and online assistance for users.

Customizable Specifications: Voltage and heating mode can be customized to specific needs.

Company profile

Years of Export ExperienceOverseas Agent/BranchFlexible CustomizationProduct Certification

Zhengzhou Hento Machinery Co., Ltd.

Henan, China

Business Type: Manufacturer/Factory, Trading Company, Group CorporationExport Year: 2013-03-07Nearest Port: Qingdao,Shanghai,GuangzhouAverage Response Time: ≤7.58hTerms of Payment: LC, T/T, Western Union, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, CIP, CPT, FCA, EXW

AI-Powered supplier vetting

SummaryHento is identified as a trading company in Zhengzhou, with a business scope covering mechanical equipment, accessories, electronics, hardware, electrical products, and related technical services. It reports OEM and ODM availability, broad customization services, and production capacities of 50,000 drying-machine sets and 2,000 microwave-equipment units annually. Its machines are tested before delivery, some are CE certified, and the company reports prior assessments by TÜV, SGS, and BV. After-sales support includes multiple feedback channels, 24-hour service, engineer technical support, and lifetime technical support. However, no new products were launched in the past year, no SDK is available, no inventory or overseas warehouse/showroom is reported, and the provided financial information is insufficient for assessment.

CertificationsThe company states that some machines are CE certified and that it has passed supplier assessments by German TÜV, Swiss SGS, and French BV. Because certification applies only to part of the machine range and the specific certificates are not identified, the evidence supports partial certification coverage rather than comprehensive certification.

After-Sales capabilityThe supplier reports email, phone, and online feedback channels, 24-hour after-sales service, complaint-recording procedures, engineer technical support within 24 hours, lifetime technical support, and a mature after-sales system. Overseas support is also available through agents or branches, although no overseas warehouse or showroom is reported.

Production capacityReported annual productivity is 50,000 sets for drying machines and 2,000 sets for microwave equipment. The supplier also reports average peak- and off-season lead times within 15 working days and written service-capability procedures with records, providing explicit evidence of capacity and delivery organization.

Customization capabilityThe supplier explicitly supports customization from samples, designs, minor and full customization, and flexible customization. It also states that it can customize machines or provide customized solutions according to customer needs, indicating broad customization coverage.

Client casesThe supplier states that it has provided professional products and customized solutions to thousands of customers domestically and internationally, with claimed improvements in production efficiency, scrap rates, and economic growth. The evidence is supplier-reported and does not provide named customers or independently verifiable case details.