What after-sales services are provided?

Services include free spare parts, video support, and online support.

What is the lead time for delivery?

The average lead time is within 15 workdays for both peak and off-peak seasons.

Dry Ice Pelletizer Granulation Machine / Dry Ice Maker Machine

Name: Dry Ice Pelletizer Granulation Machine / Dry Ice Maker Machine
Brand: Zhengzhou Hento Machinery Co., Ltd.
SKU: 2131674835

Henan, ChinaZhengzhou Hento Machinery Co., Ltd.

US$4,029.00

1-9 Sets

US$3,719.00

10-49 Sets

US$3,099.00

50+ Sets

Product profile

Customization

Available

After-sales Service

Free Spare Parts , Video Support , Online Support

Warranty

2 years warranty

Model NO.

HT-KL50

Ice Making

Flowing

Cooling Way

Air-cooled

Automation

Unit Structure

Integral

Machine Size

Medium

Ice Temperature

<-21℃

Ice Shape

Ice Block

Application Fields

Supermarket Fresh

Certification

CE, Dry Ice Making Machine

Condition

New

Power

3kw

Capacity of dry ice

50kg/h

Tank capacity

90L

Dry ice Diameter

3mm,16mm

Weight

185kg

Transport Package

Fumigation-Free Wooden Case

Specification

1150*500*1080mm

Trademark

HENTO

Origin

Henan, China(Mainland)

HS Code

8418699090

Production Capacity

300 Sets/Month

Key features

Fully Automatic Operation: One-click start with advanced control systems for high efficiency.

Premium 304 Stainless Steel: Constructed with rust-resistant material for gas corrosion protection.

Built-in Security Monitoring: Equipped with an integrated alarm system for operational safety.

Wide Application Range: Suitable for cleaning, cold chain, smog effects, and laboratory use.

High Mechanical Accuracy: Fully enclosed design ensuring precise manufacturing standards.

Efficient CO2 Conversion: Conversion rate reaches up to 42% for optimal production.

Comprehensive After-Sales: Free spare parts, video support, and online assistance included.

2-Year Warranty Coverage: Full warranty protection for all mechanical equipment.

Company profile

Years of Export ExperienceOverseas Agent/BranchFlexible CustomizationProduct Certification

Zhengzhou Hento Machinery Co., Ltd.

Henan, China

Business Type: Manufacturer/Factory, Trading Company, Group CorporationExport Year: 2013-03-07Nearest Port: Qingdao,Shanghai,GuangzhouAverage Response Time: ≤5.86hTerms of Payment: LC, T/T, Western Union, etc.International Commercial Terms(Incoterms): FOB, CFR, CIF, DDP, CIP, CPT, FCA, EXW

AI-Powered supplier vetting

SummaryHento is identified as a trading company in Zhengzhou, with a business scope covering mechanical equipment, accessories, electronics, hardware, electrical products, and related technical services. It reports OEM and ODM availability, broad customization services, and production capacities of 50,000 drying-machine sets and 2,000 microwave-equipment units annually. Its machines are tested before delivery, some are CE certified, and the company reports prior assessments by TÜV, SGS, and BV. After-sales support includes multiple feedback channels, 24-hour service, engineer technical support, and lifetime technical support. However, no new products were launched in the past year, no SDK is available, no inventory or overseas warehouse/showroom is reported, and the provided financial information is insufficient for assessment.

CertificationsThe company states that some machines are CE certified and that it has passed supplier assessments by German TÜV, Swiss SGS, and French BV. Because certification applies only to part of the machine range and the specific certificates are not identified, the evidence supports partial certification coverage rather than comprehensive certification.

After-Sales capabilityThe supplier reports email, phone, and online feedback channels, 24-hour after-sales service, complaint-recording procedures, engineer technical support within 24 hours, lifetime technical support, and a mature after-sales system. Overseas support is also available through agents or branches, although no overseas warehouse or showroom is reported.

Production capacityReported annual productivity is 50,000 sets for drying machines and 2,000 sets for microwave equipment. The supplier also reports average peak- and off-season lead times within 15 working days and written service-capability procedures with records, providing explicit evidence of capacity and delivery organization.

Customization capabilityThe supplier explicitly supports customization from samples, designs, minor and full customization, and flexible customization. It also states that it can customize machines or provide customized solutions according to customer needs, indicating broad customization coverage.

Client casesThe supplier states that it has provided professional products and customized solutions to thousands of customers domestically and internationally, with claimed improvements in production efficiency, scrap rates, and economic growth. The evidence is supplier-reported and does not provide named customers or independently verifiable case details.