Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2018-01-29Nearest Port: Qingdao,chinaAverage Response Time: ≤4.54hTerms of Payment: LC, T/T, Western Union, etc.International Commercial Terms(Incoterms): FOB
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SummaryZhengzhou Well-Known Instrument and Equipment Co., Ltd. is a Chinese trading and manufacturing company with a focus on technological innovation in the lab apparatus sector. Despite having a strong R&D team and offering comprehensive customization services, the company does not engage in ODM or OEM services for popular brands and lacks documented quality control and customer service procedures. It holds CE certification but does not conduct regular fire drills or have an environmental impact assessment report. The company exports a significant portion of its products globally but lacks new product development in the past year.
Supplier typeThe supplier is classified as a trading company and manufacturer/factory. It operates as a limited company in China.
CertificationsThe supplier holds CE certification, indicating compliance with certain European standards.
After-Sales capabilityThe company provides comprehensive after-sale services with service centers in Europe and North America for immediate client support.
R&D capabilityThe supplier's R&D team is experienced, but no new products were developed last year, and no SDK is available.
Production capacityThe company manufactures a variety of products, including medical devices and electronic products.
Customization capabilityThe supplier offers flexible customization services but does not provide ODM or OEM services for popular brands.
Client casesThere are no written records of corrective actions, preventive actions, or the handling of customer complaints.
Product Q&A
Q:What is the warranty period?
A:
We offer 1 year warranty from the date of shipping from China. During this time, we provide replacement and maintenance for manufacturing or quality problems.
Q:How to solve equipment problems?
A:
Please send us an email with pictures or a video of the issue. We will identify the problem and guide you on the solution. Broken parts are replaced for free within the warranty period.
Q:How are replacement parts shipped?
A:
We choose the suitable shipping method based on the actual situation. Small parts are shipped via Express delivery.
Q:Can you provide customized services?
A:
Yes, we are a manufacturer that can provide all kinds of customized services.
Q:What materials are used for the reactor?
A:
The glass parts are made of G3.3 borosilicate glass, and the frame is made of stainless steel.
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