Business Type: Manufacturer/Factory, Trading CompanyAverage Response Time: ≤4.44h
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SummaryStar Group Co., Ltd., located in Dezhou, Shandong, China, operates as a trading company and manufacturer/factory specializing in agricultural machinery and irrigation equipment. Despite its engagement in ODM and OEM services, the company lacks a robust digitalization and sustainable development strategy, with no ERP, OA, CRM, or SAP systems in place. It exhibits limited R&D innovation with only one engineer and no new product launches recently. After-sales service capability is weak, with no written procedures for handling complaints or quality control. The company participates in overseas markets, particularly in Saudi Arabia, but does not maintain overseas showrooms or branches.
Supplier typeStar Group Co., Ltd. is a trading company and manufacturer/factory based in Dezhou, Shandong, China, and is a foreign joint venture.
After-Sales capabilityThe supplier has no written procedures or records for handling customer complaints or implementing corrective and preventive actions.
R&D capabilityThe supplier offers ODM and OEM services but lacks new product launches and does not use SDKs for R&D.
Customization capabilityThe supplier provides customization services from samples and designs and offers 3D software design services.
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