Question 1

How long has your company been in business?

Accepted Answer

Since 2006, ALICOCO has been a stalwart in the mineral processing industry. Over an impressive 18-year trajectory, we have reliably delivered an array of spiral chutes, meticulously engineered for the efficient processing of non-metals, ferrous metals, and non-ferrous precious metals, solidifying our expertise in the domain.

Question 2

Where is your factory located? Is transportation convenient?

Accepted Answer

Our factory is strategically located in Baiyun District, Guangzhou City, Guangdong Province, China, featuring excellent connectivity. With close proximity to Guangzhou Baiyun International Airport, reaching our facility is both seamless and convenient. We extend a warm invitation for you to visit us and gain firsthand insight into our operations, showcasing our commitment to accessibility.

Question 3

What mineral processing solutions do you offer?

Accepted Answer

We offer a comprehensive suite of solutions for the roughing, cleaning, and scavenging of various minerals, including rutile, ilmenite, zircon sand, monazite, iron ore, and chromite, among others. Beyond quartz sand purification to base metal recovery, our expertise extends to tailings management post gravity separation of vanadium titano-magnetite. Our solutions are meticulously designed to address a diverse range of complex mineral processing needs.

Question 4

Can you help customers do some beneficiation tests first to judge the feasibility of the mineral gravity beneficiation process?

Accepted Answer

Absolutely. We conduct preliminary beneficiation tests using the client's ore samples. The insights gained from these tests affirm the effectiveness of our equipment, facilitating informed decision-making and ensuring optimal results.

Question 5

Can you provide a list of your users for us to visit and understand the usage of the equipment?

Accepted Answer

Due to confidentiality agreements with our users, we are unable to disclose specific details about their beneficiation technical solutions. However, we encourage you to conduct your own experiments with your minerals to fully experience the remarkable capabilities of our equipment, allowing for an authentic understanding of its performance.

Question 6

Does the operation of splicing and assembling the whole machine require professionals?

Accepted Answer

We provide comprehensive support, including an instructional video detailing the assembly process. Should further assistance be required, we can dispatch a specialist to provide on-site guidance. Typically, two workers can achieve proficiency in assembly in 2 hours and complete installation within 8 hours, ensuring a smooth and efficient setup.

Question 7

What's the price of your products?

Accepted Answer

We are committed to delivering exceptional quality at competitive prices. Our products boast superior quality at prices comparable to similar equipment. Equally, for matching quality standards, our pricing is unparalleled, ensuring unparalleled value for investment.

Question 8

How is the quality of your products?

Accepted Answer

Our exceptional equipment is engineered with an exclusive patented design, constructed with precision to adhere to the most stringent enterprise standards. Each product is carefully crafted to reflect our steadfast dedication to outstanding quality, establishing the industry benchmark for unparalleled excellence.

Question 9

How long is the warranty period of your equipment? Does your company provide spare parts?

Accepted Answer

Our equipment is protected by a solid 12-month warranty, excluding fast-wearing parts, giving you unmatched confidence with every purchase. In addition, we are committed to offering crucial spare parts at minimal costs for the entire lifespan of the equipment, ensuring ongoing support and dependability.

Question 10

Service and Payment Terms?

Accepted Answer

We streamline transactions through T/T payments, requiring a 30% deposit upfront to confirm your order, with the remaining 70% payable before delivery, compliant with international trade standards. To assure your satisfaction, we will provide images of the completed product before dispatch.

Question 11

If the customer pays the deposit, how long will it take for the factory to ship the goods?

Accepted Answer

For items in stock, dispatch is swift, occurring within 3 to 5 days. For non-stock items, shipping occurs within 15 to 20 days, depending on order volume, ensuring all your demands are met with efficiency.

Question 12

What is the shipping method of the factory? How long can the customer receive the goods after the factory ships the goods?

Accepted Answer

Adhering to international shipping standards, our products are primarily dispatched by sea, with the ocean journey typically lasting 45 days. Although this route is less rapid, it guarantees the safe and budget-friendly transportation of goods.

Question 13

What are the nearest seaports to the factory?

Accepted Answer

Strategically located for optimal convenience, our closest seaports include Huangpu Port, Nansha Port, Guangzhou Inner Port, and Foshan Port, chosen to streamline logistics and enhance distribution efficiency.

Question 14

Can I know the status of my order?

Accepted Answer

Certainly. We are committed to keeping you thoroughly informed with prompt updates and images during various stages of your order's production, ensuring transparency and giving you peace of mind while monitoring its progress.

Product profile

Customization

Type

Material Feature

Model NO.

Certification

Energy Saving

Warranty

Color

Customized

Condition

After-sales Service

Channel Material

Diameter(mm)

Pitch Space (mm)

Start Number

Turns/Start

Particle Size (mm)

Pulp Density (Ww)

Hourly Capacity of Single Head

Proportion of Heavy Ore(Ww%)

Applicable Stages

Transport Package

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Our Certifications, Standards & Industry Recognition

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