Question 1

How long can I get the feedbacks after we sent the inquiry?

Accepted Answer

Experience lightning-fast service with our promise to respond within two hours on working days.

Question 2

Are you a direct manufacturer or trading company?

Accepted Answer

We are proud to be a direct manufacturer, empowered with our own dedicated international sales department. We handle production and sales all in-house.

Question 3

What products can you offer?

Accepted Answer

Our diverse portfolio includes Glassballs, Steel Balls, Plastic Balls; PE Gaskets, PE Double Film Gaskets; Springs; PE Tubes, PP Tubes; Rubber Rings, Rubber Plugs; Plastic Sprays, and comprehensive product sets.

Question 4

What applications do your products relate to?

Accepted Answer

Our products find extensive application across daily necessities, cosmetics, medical industries, and more, showcasing versatility and utility.

Question 5

Can you do customized products?

Accepted Answer

Yes, we specialize in creating tailored products based on our valued customers' unique drawings or samples, ensuring a perfect fit for your needs.

Question 6

Do you have some standard parts?

Accepted Answer

Indeed, alongside custom solutions, we maintain a stock of standard parts to promptly address emergency orders with common specifications.

Question 7

How about the capacity of your company?

Accepted Answer

Our robust infrastructure includes 300 advanced polishing machines, 20 automatic polishing machines, enabling a daily output of over 20 million glassballs. Our annual capacity reaches 6 billion. Additionally, we operate 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees of your company? What about the technicists?

Accepted Answer

Our team comprises of over 50 dedicated employees, including 6 expert engineers and 10 skilled technicians.

Question 9

How to guarantee the quality of your goods?

Accepted Answer

Quality assurance is paramount; hence, we conduct inspections post every process. For finished products, a comprehensive 100% inspection is performed, adhering to both customer requirements and international standards. Our state-of-the-art testing equipment ensures we deliver high-precision, top-quality products.

Question 10

What's the payment term?

Accepted Answer

Our transactions are flexible. When quoting, we confirm terms with you, such as FOB, CIF, etc. For large-scale production orders, a 30% deposit is required before production and the remaining 70% balance upon document verification. The most common method is T/T.

Question 11

How to deliver the goods to us?

Accepted Answer

Typically, our preferred method of delivery is by sea, owing to our strategic location in Ningbo. We are in close proximity to the bustling Ningbo Port, making maritime shipping an exceptionally convenient option. This proximity not only enhances the convenience but also boosts the efficiency of shipping goods to international destinations. Should you have an urgent requirement, rest assured that both Ningbo Airport and Shanghai Airport are conveniently located nearby, ensuring swift aerial deli

Question 12

Where are your products mainly exported to?

Accepted Answer

Our high-quality products find their way to a diverse array of international markets. We predominantly export to countries such as Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, among others.

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