Question 1

How long can I expect to receive a response after sending an inquiry?

Accepted Answer

We ensure prompt communication! Expect a reply within 2 hours during working days.

Question 2

Are you manufacturing directly or operating as a trading company?

Accepted Answer

We proudly serve as a direct manufacturer, with total oversight of production. Our dedicated international sales department efficiently handles both production and sales.

Question 3

What range of products do you provide?

Accepted Answer

Our expertise includes Glass balls, steel balls, and plastic balls. Additionally, we offer PE gaskets, PE double film gaskets, springs, PE tubes, PP tubes, rubber rings, rubber plugs, and a comprehensive array of plastic spray products and sets.

Question 4

What are the primary applications for your products?

Accepted Answer

Our products are versatile, serving a broad spectrum of industries including daily necessities, cosmetics, medical fields, and more.

Question 5

Do you offer customized products?

Accepted Answer

Absolutely, our specialization lies in creating bespoke products tailored to our customers' distinct drawings or samples.

Question 6

Do you provide standardized parts?

Accepted Answer

Yes, beyond custom solutions, we maintain stock of standardized parts to accommodate urgent orders.

Question 7

What is your company's production capacity?

Accepted Answer

Our facilities boast 300 advanced polishing machines, 20 automatic polishing machines, yielding an impressive daily output of over 20 million glass balls. Our annual production soars to 6 billion pieces. Furthermore, we operate 12 automatic drawing machines and 8 automatic punching machines.

Question 8

How many employees do you have? Can you tell me about your technical team?

Accepted Answer

Our team comprises over 50 dedicated employees, including have 6 skilled engineers and 6 engineers and 10 proficient technicians10 technicians.

Question 9

How do you ensure the quality of your products?

Accepted Answer

Quality is paramount for us. First and foremost, we conduct thorough inspections at every stage of production. For finished products, we perform 100% inspections aligning with customer requirements and international standards. Our cutting-edge, comprehensive quality testing equipment guarantees the delivery of high-precision products to our clients.

Question 10

How will you deliver the goods to us?

Accepted Answer

Typically, we will ship the goods to you by sea. Being strategically located in Ningbo, we are in close proximity to the bustling Ningbo Port. This location advantage makes shipping both convenient and highly efficient. For truly urgent deliveries, we also leverage the nearby Ningbo and Shanghai Airports to ensure swift transit to any global destination.

Question 11

Where are your products mainly exported to?

Accepted Answer

Our products proudly find their way to the far corners of the globe, with key export markets including Mexico, Iran, Russia, Germany, India, Vietnam, and Turkey, among others.

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