Question 1

What is the expected delivery or lead time for our orders?

Accepted Answer

Our delivery timeline is crafted to fit your needs: For a single device, expect delivery within 5-30 days. For a complete assembly line, anticipate a delivery window of 30-90 days based on your specific order requirements.

Question 2

Are there any minimum quantity requirements for placing an order?

Accepted Answer

Absolutely not! We offer flexibility in ordering, allowing you to purchase a minimum of just one set for any of our products.

Question 3

What are your accepted payment methods?

Accepted Answer

We streamline your purchase with a convenient payment plan: a 40% down payment via TT, followed by the remaining 60% balance due before shipment. Comprehensive bank details will be provided for a smooth transaction.

Question 4

What are the available modes of delivery?

Accepted Answer

You take the reins on delivery and insurance! We are pleased to facilitate arrangements for shipping by sea or air, ensuring your preferences are fully accommodated.

Question 5

Could you specify the power supply requirements?

Accepted Answer

Our power supply configurations are tailored to your needs, whether 220v 1phase or 110v 1phase. We also offer options like 380v 3phase or 220v 3phase to match your specifications.

Question 6

How is the shipment packing managed?

Accepted Answer

Our packing solutions are designed to ensure safety and compliance: For Europe and Australia, we use fumigated wooden cases. For North and South America, as well as Africa, we offer three-ply or fumigated wooden cases. For Asia, choose between sturdy wooden cases or three-ply wooden cases.

Question 7

Who will handle the installation of the equipment?

Accepted Answer

We offer two installation options: Visit our factory for hands-on equipment training and installation, or request an on-site visit to your factory. Simply cover the return air ticket and lodging expenses for our team to assist you.

Question 8

What after-sales service can we expect?

Accepted Answer

Our after-sales commitment ensures peace of mind: We provide comprehensive maintenance support, including free replacement and repair of faulty parts under warranty, with only shipping or air charges applicable. Expect efficient service, with in-stock parts shipped within 1 day.

Question 9

Do you have local service points in Southeast Asia?

Accepted Answer

Yes, we proudly offer local services in Indonesia and Thailand, providing rapid response, on-site support, guaranteed spare parts, communication in your native language, and minimized downtime for seamless operation. Reach us at our Indonesia Address: Jalan: Iman Bonjol Ruko Center Plaza / Ruko WR Blok C No. 2.3 (DH Karawaci) Tangerang. Visit our Thailand Office: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like