Question 1

When can I expect the delivery or lead time for my order?

Accepted Answer

Delivery time is tailored to your specific order needs: A single device typically requires between 5 to 30 days for delivery. For a complete assembly line, the delivery period extends from 30 to 90 days, ensuring comprehensive preparation and assembly.

Question 2

Is there a minimum order quantity required?

Accepted Answer

Absolutely not! You have the flexibility to order just 1 set of any product as the minimum, making our solutions accessible and tailored to your needs.

Question 3

What payment methods do you accept?

Accepted Answer

We operate with a straightforward payment model: a 40% down payment is required via TT, with the remaining 60% due before shipment. Bank details will conveniently be provided to complete your transaction smoothly.

Question 4

What are the delivery arrangements?

Accepted Answer

We offer versatile delivery options to suit your preferences. While customers are responsible for delivery and insurance, we are delighted to coordinate arrangements, ensuring seamless shipping either by sea or air.

Question 5

What are the power supply requirements for your equipment?

Accepted Answer

Our equipment power specifications can be customized to meet your needs: options include 220v 1phase or 110v 1phase. We further accommodate 380v 3phase or 220v 3phase, among others, to precisely match your operational requirements.

Question 6

How are the products packed for shipment?

Accepted Answer

We adhere to standards of excellence in packing: Europe and Australia shipments use fumigated wooden cases. For North and South America, as well as Africa, we apply three-ply or fumigated wooden cases. Shipments to Asia utilize wooden or three-ply wooden cases, ensuring superior protection.

Question 7

Who will handle the installation of the equipment?

Accepted Answer

Installation is smooth and flexible: Typically, buyers visit us for comprehensive training. However, we can come to your facility if required. You simply cover return airfare and lodging, ensuring a seamless installation experience.

Question 8

What after-sales service do you offer?

Accepted Answer

Our dedicated after-sales service ensures peace of mind: We offer maintenance for any equipment issues. If under warranty, faulty parts are replaced and repaired at no extra cost, aside from shipping or air charges. In-stock parts are shipped promptly, usually within a day.

Question 9

Do you have local factory service points in Southeast Asia?

Accepted Answer

Yes, our local services in Indonesia and Thailand provide rapid response, on-site support, spare parts guarantee, native language communication, ensuring minimal downtime and worry-free operation. Our Indonesia location: Jalan: iman bonjol ruko Center plaza /ruko WR blok c no 2 .3 (dh karawaci)tangerang. Our Thailand location: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like