What should I do if I'm not able to operate the machine when we receive it?

We provide operation manuals and videos for installation and commissioning. Additionally, we have a professional after-sales group to visit your site for problem-solving and provide 7*24 hours online technical support.

What about the delivery time?

For in-stock machines, delivery takes 2-3 days. For other products, it usually takes 2-60 working days depending on the specific product.

Large Capacity Hard Serve Ice Cream Making Machine for Commercial Business

Name: Large Capacity Hard Serve Ice Cream Making Machine for Commercial Business
Brand: Zhengzhou Shuogui Machinery Co., Ltd
SKU: 2107936342

Henan, ChinaZhengzhou Shuogui Machinery Co., Ltd

US$1,359.00-1,429.00

1 Piece

Sample price:US$1359.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Online Service

Warranty

1 Year

Model NO.

ICM-28S

Power Source

Electric

Process

Frozen and Chilled

Automatic Grade

Automatic

Application

Ice Cream

Customized

Non-Customized

Product Name

Hard Ice Cream Maker

Applicable Industries

Food & Beverage Shops

Refrigerant

R410A

Voltage

220V/110V

Power

1.7kw

Transport Package

Wooden Packaging/Wooden Frame/Carton Packaging

Specification

52*70*133cm

Origin

China

HS Code

8210000000

Key features

SGS Certified Factory: Factory located in Wuhan with SGS inspection report for quality assurance.

24-Month Warranty: Covers 1 year free parts and 2nd year cost-price parts for quality issues.

Free Sample Testing: Send product samples for machine testing with video and photo confirmation.

100% Product Inspection: Every finished product undergoes visual and functional inspection before packing.

OEM & ODM Service: Supports full customization, minor customization, and customization from designs.

24/7 Technical Support: Professional after-sales team and online support available for installation and issues.

Fast Delivery Options: In-stock machines ship within 2-3 days; custom orders take 2-60 working days.

Trade Assurance Protection: Transactions protected by Trade Assurance to safeguard buyer money and interests.

Company profile

Importers and ExportersFast DeliveryFull Customization100% Finished Products Inspection

Zhengzhou Shuogui Machinery Co., Ltd

Henan, China

CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 1 year CertifiedNearest Port: Shanghai PortAverage Response Time: ≤2.70h

AI-Powered supplier vetting

SummaryThe supplier is identified as a trading company with a broad sales scope covering mechanical and electronic equipment, appliances, auto parts, medical devices, food, personal-care products, hardware, office equipment, household goods, luggage, outdoor products, footwear, and kitchenware. It reports ISO 9001 certification and describes in-house R&D, ISO 9001-certified production facilities, global certifications, custom engineering, complete production-line solutions, and multilingual technical support. However, other records state that it is not a professional technical supplier, does not provide 3D software or SDKs, had no new products in the past year, and lacks documented service, complaint, corrective-action, and approved-supplier procedures. ODM, OEM, and multiple customization options are reported, while production scale, customer cases, and financial credibility cannot be fully established from the non-monetary evidence available.

CertificationsISO 9001 is explicitly listed as a supplier management-system certification, and the company description states that its production facilities are ISO 9001-certified. CE, UL, and SGS certifications are also claimed across product lines, although the specific certified products are not identified.

After-Sales capabilityThe supplier claims 48-hour technical support in 12 languages. However, the assessment records no written or followed procedures for service capability, complaint handling, corrective and preventive actions, or approved suppliers, so operational service controls are weakly documented despite the stated support commitment.

Financial creditThe provided financial records report zero operating revenue and zero gross profit or current ratio values for the stated periods. These figures provide explicit negative evidence regarding reported financial performance, although the records do not explain whether the values reflect missing, inactive, or actual financial conditions.

R&D capabilityThe supplier reports no new products in the past year, no available SDK, and no professional technical-supplier R&D capability. It does report ODM services and an in-house R&D center in its company description, but the recent product-development evidence is insufficient to demonstrate strong innovation performance.

Customization capabilityThe supplier explicitly offers customization from samples, full customization, customization from designs, minor customization, flexible customization, and custom engineering from concept to commissioning. ODM and OEM services are also reported, providing direct evidence of broad customization and design-manufacturing support.

Product Q&A

Q:Are you a factory or trading company?

We are a factory located in Wuhan, Hubei, equipped with an SGS factory inspection report. You are welcome to visit our factory.

Q:How can I know if the machine is suitable for my products?

You can send us a sample for testing on our machine. We will provide videos and pictures of the test results, or demonstrate it via online video chat.

Q:How can I trust you for the first-time business?

You can check our business licenses and certificates. We suggest using Trade Assurance Service for all transactions to protect your money and interest.

Q:How to choose the right machine?

We recommend the most suitable machine and solutions based on your product pictures, dimensions, and specifications. We also shoot test videos of similar products for your confirmation.

Q:How can I make sure about the machine quality if I order from you?

We offer a 24-month warranty from the shipment date. During the first year, we provide free parts for quality problems (excluding human error). From the second year, parts are charged at cost price.