Q:I don't know your company well, how can I trust you?
A:
Guangzhou Baicheng Digital Equipment Co., Ltd has been a trusted name in the industry for almost 20 years, boasting sales and after-sales services that span the globe. We specialize in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, with over 3,000 satisfied customers across more than 124 countries.
Q:How can I pay? Can I use a credit card?
A:
You have multiple payment options: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram.
Q:How long will it take to receive the goods?
A:
Once we receive the deposit or full payment, we will arrange delivery within 5 to 7 working days. Shipping times vary: about 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q:How will my order be received? Is it safe during shipping?
A:
After placing an order, we will arrange shipping via sea or international express delivery services like DHL, FedEx, TNT, and UPS, ensuring the utmost safety for your goods. Additionally, we purchase insurance to guarantee your order's security.
Q:How can I get the shipment's tracking number? How do I contact the carrier?
A:
We will provide the Bill of Lading or tracking number post-shipment. You can track your items in real-time online using your phone or computer.
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