Q:I don't know your company well, how can I trust you?
A:
Guangzhou Baicheng Digital Equipment Co., Ltd boasts nearly 20 years of expertise in sales and after-sales services. Specializing in UV Printers, Eco Solvent Printers, Solvent Printers, and Digital Textile Printers, we serve a vast client base spanning over 124 countries, with more than 3000 satisfied customers globally.
Q:How to pay? Can I use credit card?
A:
We offer multiple payment methods for your convenience: Ali Trade Assurance, credit card (via Ali Trade Assurance), bank transfer, Telegraphic Transfer (T/T), Western Union, and Money Gram. Rest assured, all transactions are secure and efficient.
Q:How long can I receive the goods?
A:
Once your deposit or full payment is received, we will arrange delivery within 5 to 7 working days. Shipping takes approximately 3 to 5 days by air and 7 to 40 days by sea, depending on the destination country.
Q:How to receive my order? Is it safe during shipping?
A:
Upon placing an order, we will manage shipping via sea or international express delivery services such as DHL, FedEx, TNT, and UPS. Your goods will be handled with utmost care, and we will purchase insurance to ensure the security of your order throughout the shipping process.
Q:How can I get the tracking number of shipment? And how to contact the carrier (express delivery company)?
A:
After your items are shipped, we will provide you with a Bill of Lading or a tracking number. You can monitor the shipment's progress online in real-time using your phone or computer.
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