Question 1

What is the expected delivery or lead time for your products?

Accepted Answer

Our delivery times are tailored to suit your order specifications: For individual devices, expect a prompt timeline of 5 to 30 days. For comprehensive assembly line orders, anticipate a timeline of 30 to 90 days.

Question 2

Is there a minimum order quantity requirement?

Accepted Answer

Absolutely not! You can conveniently place an order starting from just a single set for any of our products.

Question 3

What payment methods do you accept?

Accepted Answer

Our payment terms are straightforward: We accept TT, requiring a 40% down payment with the remaining 60% balance due prior to shipment. Bank details will be provided for your convenience.

Question 4

What are the available modes of delivery?

Accepted Answer

Delivery and insurance are managed by the customer. We are pleased to facilitate all necessary arrangements for shipping, whether by sea or air.

Question 5

What power supply specifications are supported?

Accepted Answer

We proudly offer customized power solutions tailored to your needs: Choose from 220v 1phase or 110v 1phase options. Alternatively, you can select from 380v 3phase or 220v 3phase, and more to meet your specific requirements.

Question 6

How is the shipment packaging handled?

Accepted Answer

We utilize standard export packing materials to ensure product safety: For Europe and Australia, we employ fumigated wooden cases. For North and South America and Africa, we opt for either three-ply wooden cases or fumigated wooden cases. In Asia, we offer a choice between wooden cases and three-ply wooden cases.

Question 7

Who handles the installation of the equipment?

Accepted Answer

Typically, buyers visit our factory for comprehensive training and installation guidance. However, if needed, we can travel to the buyer's factory. Buyers are responsible for covering return airfare and lodging expenses.

Question 8

What after-sales services do you provide?

Accepted Answer

We are committed to providing outstanding maintenance support. Should any issues arise with equipment under warranty, we offer free replacement and repair for faulty parts, with the buyer only covering shipping or air charges. We strive to dispatch in-stock faulty parts within 1 day for swift resolutions.

Question 9

Do you offer local service support points in Southeast Asia?

Accepted Answer

Yes, we do! Our local service points in Indonesia and Thailand provide rapid response, on-site support, guaranteed spare parts, native language communication, and ensure worry-free operations. Indonesia Address: Jalan: iman bonjol ruko Center plaza /ruko WR blok c no 2 .3 (dh karawaci) tangerang Thailand Address: 49 Si Wa Pha Sawatdee - Ekachai Rd., Na Di Subdistrict, Mueang Samut Sakhon District, Samut Sakhon 74000

Product profile

Customization

After-sales Service

Warranty

Model NO.

Type

Automatic Grade

Material Type

Filling Valve Head

Feed Cylinder Structure

Dosing Device

Filling Principle

Packaging Container Lifting Structure

Structure

Packaging

Packaging Material

Full Customization

Own Factory

Weight

Transport Package

Specification

Trademark

Origin

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like